Frequently Asked Questions

We’ve collated some of the common questions we are asked for your convenience.

From general haulage to pallet delivery and Live event trucking to same day courier, you can view all our FAQ’s or select the category of interest to filter the questions accordingly. If you have a question we have not covered please let us know.

Can I get a quote for palletised delivery delivery before booking?

Absolutely, get in touch to get a quote based on your shipment’s details. Make sure to provide accurate information about your goods for an accurate quote.

Are there specific delivery time frames available for palletised freight?

Yes, many companies offer flexible delivery options, including standard, next-day, and even timed deliveries. Choose a timeframe that aligns with your needs and budget.

How can I ensure my goods are properly packaged for palletised delivery?

Packaging guidelines vary, but generally, goods should be securely fastened to the pallet, properly protected from damage, and labelled with relevant information to facilitate handling. For further information, check out our guide on Shrink Wrapping Pallets for some tips.

Do palletised freight delivery companies offer insurance for goods in transit?

Yes, many companies offer various levels of insurance coverage to protect your goods during transportation. It’s important to understand the coverage options and consider additional insurance if needed.

How can I track the progress of my palletised delivery?

Reputable palletised delivery companies provide tracking systems that allow you to monitor your shipment’s journey in real-time. You can receive updates on the current location and estimated delivery time. While this may not be important to everyone, it can be extremely useful for time critical deliveries and planning ahead for receiving goods.

How is the cost of palletised goods delivery calculated?

The cost depends on factors like the weight and dimensions of the pallet, the distance to be covered, any additional services required (like tail-lift delivery), and the chosen delivery timeframe. The get an accurate cost you are best discussing your requirements with a haulier.

What types of goods can be transported on a pallet?

Palletised freight can accommodate a wide range of goods, from smaller packages to larger items. This includes products from various industries, such as retail, manufacturing, and agriculture. Effectively anything you can imagine. Pallets are the main way to ship freight in many industries, due to their convenience and ability to transport up to 2 tonnes of freight.

How do I choose the right pallet delivery company?

Research and compare companies based on factors like their track record, delivery network, customer reviews, cost transparency, and additional services offered. Its not always about going for the cheapest, consider any additional benefits that justify costs.

What are the benefits of using a palletised delivery service?

Palletised delivery offers benefits such as cost-effectiveness, efficient handling, reliable tracking, nationwide coverage, and the ability to transport larger quantities of goods securely.

How does palletised freight delivery work?

Palletised freight delivery involves consolidating goods onto pallets for efficient transportation. The pallets are then transported using specialised vehicles and delivery networks, ensuring safe and streamlined transportation.

What is general haulage?

General haulage is a term used by many industries that transport a large number of goods of different types. We can provide one vehicle or a whole fleet depending on the amount of cargo that needs moving.

When to Choose Same Day Courier Delivery

If you need your shipment delivered urgently, same day courier delivery is the best option. You can have your goods delivered within hours of being picked up. If you’re shipping delicate or fragile items, same day courier delivery is a good choice – You can ensure that your package is handled with care throughout the delivery process. If you’re shipping high-value items, same day courier delivery is one of the safest options.

Understanding Same Day Delivery

Same day delivery or a same day courier service means that your package will be picked up and delivered to its destination on the same day. This service is typically used for urgent or time-sensitive deliveries and can be a great option for businesses who need to get something delivered quickly and efficiently.

What are the benefits of a dedicated courier service?

A dedicated courier service means that the courier is solely focused on delivering your package or shipment. This means that they will not be making any other stops or deliveries along the way, ensuring that your package arrives at its destination as quickly and efficiently as possible, helping you meet tight deadlines and giving you a competitive edge in today’s fast-paced business environment.

Is same day delivery safer than overnight delivery?

There is no inherent difference in safety between same-day delivery and overnight delivery. Both methods of delivery are generally safe and reliable. However there are added benefits with same day delivery because you typically book the whole vehicle, can load as much as you like and there is no co-loading so your good go direct from door to door.

How quickly can a same day courier collect?

We understand that plans and priorities change at short notice and we are your flexible courier service who can respond quickly. With our extensive fleet of vehicles and experienced drivers we can collect within the hour and get to your destination within the same day.

The Benefits of Same-Day Delivery for Businesses

Same-day delivery can provide a competitive advantage for businesses by offering convenience and speed to customers. It can also increase customer satisfaction and loyalty, as well as improve inventory management and reduce shipping costs. Additionally, it can help businesses stay ahead of the competition and adapt to changing consumer demands.

Same Day Express Courier In Wetherby

Are you a Wetherby business looking to ensure your critical shipments arrive on the very same day? Our Same Day Courier service, tailored for both urgent and bulk freight needs, guarantees that your goods reach their destination swiftly and safely.

Ideal for industries ranging from manufacturing to retail, our service is designed to support businesses that rely on the prompt delivery of large items, including machinery, commercial shipments, and pallets of goods.

With our dependable haulage solutions, you can maintain seamless operations, avoid costly delays, and meet your just-in-time delivery requirements with unparalleled ease and efficiency. Trust us to be the reliable link in your supply chain, delivering not just your goods, but also peace of mind, on the very same day.

Got an urgent same day delivery in Wetherby? Looking for a fast reliable Same Day Courier in Wetherby? We are your trusted Same Day Couriers in Wetherby who can collect within the hour and get to your preferred destination within the same day. We operate in Wetherby, surrounding areas and nationwide.

Same Day Express Courier In Leeds

Got an urgent Same Day Delivery in Leeds?

We are Located close to Leeds for your convenience but regardless of where you are or the size or weight of your package, we will be there to collect and have your urgent delivery sorted and on its way.

Suttle Transport understands that plans and priorities change at short notice and we are your flexible courier service who can respond quickly to Leeds clients request, with our extensive fleet of vehicles and experienced drivers.

From a simple one-off time critical job to full-time dedicated logistics, we understand how important it to provide a responsive and reliable haulage service to our Leeds clients. That’s why our experienced in-house customer service team and drivers are on hand to answer your enquiries.

We’re devoted to right-first-time outcomes and are extremely proud of our proven track record and excellent customer feedback. From our Tockwith base, we serve customers in Leeds with first class dedicated logistics solutions and same day courier services.


Same Day Express Courier In York

Are you a York business in need of a reliable transportation solution that delivers your important freight on the same day? Our Express Same Day Haulage service is specifically designed for urgent and large-scale shipping needs, ensuring your goods arrive at their destination promptly and securely.

Perfect for sectors such as construction, manufacturing, and retail, our service is geared towards businesses that depend on the fast transport of substantial items like commercial shipments, large machinery, and goods on pallets.

With our trusted courier solutions, you can keep your operations running smoothly, mitigate downtime, and adhere to just-in-time delivery schedules with efficiency and reliability. Choose us to support your supply chain needs, providing both rapid delivery and peace of mind on the same day.

Got an urgent same day delivery in York? Looking for a fast reliable Same Day Courier in York? We are your trusted Same Day Couriers in York who can collect within the hour and get to your preferred destination within the same day. We operate in York, surrounding areas and nationwide.


How do I open an account?

You can download an application form from our Contact page. Alternatively, call us on 01937 20 30 20 for more details.

What are your payment terms?

For account customers our payment terms are 30 days from date of the invoice.

How long are your quotes valid for?

Our quotes are valid for 30 days subject to availability of our vehicles.

Do you offer storage services?

We are able to provide both short term and long term storage. Please contact us for more details.

How much notice do you need?

We understand the nature of transport and requirements changing at short notice. For smaller vehicles (up to 3.5 tonne) we can usually collect nationwide with the hour and deliver direct (same day) or at a suitable time of your choice.

Larger vehicles such as artics sometimes require more planning subject to current drivers hours laws. However if you have short notice requirements please call us as we will usually be able to provide a solution.

Are you fully insured?

All our vehicles are tracked and our drivers are trained to ensure all goods are securely strapped.  We always park in secure facilities and plan all routes to mitigate unnecessary overnight stops.

Additionally all goods are insured under our Conditions of Carriage policy. However we can tailor insurance to suit individual customer needs or to cover extremely high value goods. Please contact us for more details.

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